
Jon Wells
Trainer & Co-founder.
Former insurance underwriter management. Bilingual. Spent years assessing risk — now he assesses your dog. Will absolutely call you out — with kindness.

Trainer & Co-founder.
Former insurance underwriter management. Bilingual. Spent years assessing risk — now he assesses your dog. Will absolutely call you out — with kindness.

Head trainer & Co-founder.
Former project manager. Bilingual. She will build you a plan, track your progress, and not let you slip. Your dog will figure that out first.

BetterDog’s dog
Mimi is Jon and Nancy’s Blue Ticked Pointer Mix. She arrived with a history of biting and high reactivity.
Mimi arrived from Texas as Mia, but a sign from her past returned her to her original name: Mimi. Her transition wasn’t easy; she struggled with dog introductions and shared space.
We established her Chalet — her crate — as her safe haven. For Mimi, we also switched to a raw diet. Structured movement helped her learn to coexist with Marrue, our senior pack leader.
Today, she joins us for Pack Walks, car rides and trips to the park.

Mimi, at the door.

Jon and Nancy.
Jon and Nancy spent 25+ years in the insurance industry — Jon in underwriting, Nancy in project management. They know how to assess risk, build a plan, and hold people accountable to it. Turns out that's exactly what dog training requires.
"We were managers, so we know when to call you on your excuses and turn them into action items. We're tricky like that."
Most communication breakdowns — whether with people or dogs — come down to the same things: unclear signals, inconsistent follow-through, and nobody willing to call it out. We built BetterDog to fix that. Professional, judgment-free, and completely in your corner.
Thus far have had an incredible experience with better dogs! We have only taken the introductory class so far, where Nancy sat us down took us a bit through dog psychology before she started teaching us practical skills to help take command.
All I can say is WOW, I was sceptical of some reviews saying they’ve seen monumental changes in under 24 hours but they are all 100% factual. Jon is very knowledgeable and clear and direct with communication and what needs to be done.
This has got to be the best trainer ive come across, we had Jon for our four dogs, two of which we're highly problematic. He came in super well organized with a plan for each dog already which he can tailor further.
(613) 316-6473 · ottawa@betterdog.ca
30 days of phone, email, and text support included. Further in-person training requires a pass or pay-as-you-go booking.
BetterDog
In-home dog training
Admin Office1338 Wellington St. W
Ottawa, ON K1Y 3B7